Introducing Mass Notification and Incident Management Capabilities into Vismo

10 June 2020

Craig Swallow

Multi-award-winning global tracking company Vismo has launched Mass Notification and Incident Management Capabilities into the new and improved Mobile Tracking Apps and Vismo Secure Portal. Utilising state-of-the-art tracking technology and the latest messaging capabilities, Vismo enables organisations to efficiently communicate critical information to a diverse audience from the Vismo Secure Portal. The additional functionality further demonstrates the commitment the company has to deploy the latest technology to enhance its solutions and better serve its global client base.

In the event of a critical situation or emerging risk, rapidly delivering crucial information to the right audience is imperative to employees safety. Vismo provides a secure, scalable and reliable system to enable enterprises to send two-way notifications to individuals or groups to keep them informed before, during and after critical events.

How does Vismo Mass Notification Work?

Using the Vismo Secure Portal, a Vismo Mass Notification can be created from predefined options or tailored to an individual situation. Mass Notifications are sent to the required audience using 4 channels; SMS, Email, In-App and Phone Calls. Using multi-path Notifications ensures communications can be maintained even in the event of outages or network contention.

Two-way Mass Notifications can be sent with coded response options, allowing employees to quickly reply with their relevant safety status. Notifications can be looped until a response is received from an employee with abilities for employees to update their safety status as they become more aware of the developing situation. Using the Vismo Secure Portal, operations teams can monitor employees responses along with their last known location and act upon it if required.

Combining Mass Notifications with Incident Management

Integrated live intelligence feeds from external sources into Vismo enables operations teams to monitor and manage travellers in incident areas using one platform. Incident Management enables operations teams to identify travelers efficiently in a crisis based on geographical location; informing them of the situation using Mass Notification.

An Incident Dashboard displays the incident location with the identified travelers in the location. All travelers responses from the Mass Notification with their safety status can be viewed here. If a traveler enters the identified incident location, they will also receive the Mass Notification informing them of the situation.

The New Secure Portal and App

At the end of last year, Vismo introduced the new and enhanced Mobile Tracking Apps and Secure Portal and with increased functionality and enhanced user experience. The new Secure Portal introduces intuitive search capabilities of travellers locations including Points of Interest, Geo-fences and landmarks from a single search bar. In addition to the new Secure Portal, Vismo has launched an updated and improved version of its long-standing user tracking Application Global Traveller to provide users with a more consistent, unified and cohesive Vismo platform.

To find out more about Mass Notification and Incident Management in Vismo, including to request a demo, please contact enquiries@vismo.com or call us on +44 (0) 1904 616666 (UK and RoW) or +1 866 815 9128 (USA).