This case study is based on a verified client report. Identifying details have been withheld at the client’s request to protect their security.
A global organisation operating in multiple countries, supporting staff who often work in remote or challenging environments. Their mission involves helping communities and building sustainable local networks.
One evening, a member of staff, Jill, was on her way home from an event but never arrived. After a delay in her return, her daughter called her dad, Jim, Jills husband (who was still at the event) asking when mum was getting home. Concerned that Jill was overdue, Jim immediately tried to contact her.
Repeated calls went unanswered, something completely out of character. Realising something was wrong, Jim called the organisation’s crisis line.
Using Vismo Monitor, the crisis team quickly identified Jill’s phone location. It was sending location fixes from the ICU of a nearby hospital. Within minutes, the family knew exactly where she was and were able to reach her without delay.
Had Jill not had the Vismo Locate & Protect App on her phone, the only option would have been to contact the police and file a missing person’s report—a process that, in this European country, often takes many hours or even days before gaining traction. Simply calling around to hospitals would likely have led nowhere.
Instead, the family bypassed the uncertainty and bureaucracy that can slow down crisis response.
For the organisation, this incident was a clear example of how quickly Vismo turns unknowns into answers. What could have been a long, stressful search became a rapid, coordinated response. More than a location, Vismo delivered peace of mind: it ensured a vulnerable staff member was located, supported, and reunited with her family.
When teams are operating globally, accidents and emergencies can happen at any time. What matters is how fast an organisation can respond. Vismo gives duty-of-care teams the information they need, when they need it most—so people are never left waiting in the dark.
Vismo is a world leader in real-time tracking and mass notification solutions, trusted by over 450,000 users across Fortune 500 companies, FTSE 100 firms, NGOs, and government bodies. As regulatory pressures increase, Vismo continues to provide organisations with the insight and tools they need to safeguard people and maintain compliance, no matter where in the world they operate.
Interested in learning how Vismo can help your organisation meet its duty of care? Setup a free demonstration with one of our team.
Skip to content
