What Is Crisis Communication?
What is crisis communication? Learn the five stages, the 5 C's, real examples, what to say in a crisis and how to keep employees safe and informed.
Inclement weather means severe or harsh weather that makes travel, outdoor work or normal operations unsafe or difficult. Think heavy snow, ice storms, hurricanes, tornadoes, flooding, extreme heat or wildfire smoke. When you see the phrase in a workplace setting, it usually means the weather is bad enough that an employer may delay opening, close a site or ask people to work from home.
For employers, the real question is not what the word means but what you do when it happens. A clear inclement weather policy, and a fast way to reach employees, keeps people safe and avoids confusion about who should come in and how they will be paid. This guide covers both.
"Inclement" comes from the Latin for "not mild." Inclement weather is any weather that is unpleasant enough to disrupt normal life or create a safety risk. There is no single legal definition, so each organization decides which conditions trigger its policy.
Common examples of inclement weather include:
Winter storms: heavy snow, ice, freezing rain and blizzards.
Severe storms: thunderstorms, lightning, hail and high winds.
Tornadoes and hurricanes: including storm surge and flooding.
Flooding: flash floods and road closures.
Extreme heat and cold: heat waves and dangerous wind chills.
Wildfires and smoke: poor air quality and evacuation orders.
An inclement weather policy is a written set of rules that explains how your organization responds when severe weather affects work. It tells employees how they will hear about a closure or delay, whether they should work remotely, who still needs to report in, and how time off and pay are handled.
A good policy removes guesswork. Without one, managers make different calls, employees take risks on dangerous roads, and HR spends the next week answering pay questions.
Employee safety: the main reason. A policy stops people feeling pressured to travel in dangerous conditions.
Your duty to provide a safe workplace: OSHA does not have one standard for weather, but its General Duty Clause expects employers to protect workers from recognized hazards, and OSHA has specific guidance on heat, cold and storms.
Clear pay rules: employees know in advance how a closure affects their pay.
Business continuity: essential roles, remote work and customer communication are planned before the storm, not during it.
Faster decisions: the people responsible for closures, and the triggers they use, are agreed in advance.
Name the person or team that decides on closures, delays and early dismissals, and when they will decide. Many organizations commit to a decision by a set time, such as 5:30 a.m. for a morning closure.
Set clear triggers. For example, a National Weather Service warning for your area, local road closures, a state of emergency, or a set temperature or air quality level. Explain the difference between a watch, when conditions are possible, and a warning, when they are happening or about to happen.
This is where many policies fall down. Email alone is slow and easy to miss at 5 a.m. Set out the channels you will use, such as text message, voice call, app notification and Microsoft Teams, and tell employees to keep their contact details up to date.
Say whether employees who can work from home are expected to do so during a closure, and what happens if they lose power or internet access.
List the roles that must report even when the site is closed, such as security, facilities or healthcare staff, and what support they will get, such as travel arrangements or accommodation.
Explain how closures affect pay for exempt and non-exempt employees, whether employees can use paid time off, and how unpaid absences are handled. See the section on pay below.
Cover staff who are on the road, working alone or traveling when severe weather hits. Say how you will check they are safe and how they can ask for help.
Explain how you will confirm everyone is safe after a major storm and how employees will hear that the site has reopened.
US pay rules depend on whether an employee is exempt or non-exempt under the Fair Labor Standards Act. In general terms:
Non-exempt (hourly) employees: employers are generally only required to pay for hours actually worked, unless a contract, union agreement or state law says otherwise.
Exempt (salaried) employees: if the employer closes for less than a full workweek, exempt employees who are ready and able to work are generally entitled to their full salary for that week. Employers may be able to require them to use paid time off.
State and local rules: some states have reporting-time pay rules that apply when employees arrive and are sent home.
These rules have exceptions, so check with your HR or legal adviser before finalizing your policy.
The best policy fails if employees never see the message. When weather turns, you need to reach the right people fast and know who is safe.
Use more than one channel: send the same message by text, voice, email, app and Microsoft Teams so it gets through even if one channel is down.
Target by location: only alert the people at affected sites or in the storm's path, so others are not flooded with messages.
Ask people to respond: a one-click "I am safe" or "I need help" reply shows who is accounted for and who needs follow-up.
Keep updates coming: send updates as conditions change and confirm when the all-clear is given.
Keep a record: a log of what was sent and who responded supports your safety and compliance records.
Our guide to crisis communication covers how to write clear emergency messages.
Vismo helps you warn the right employees quickly and confirm they are safe.
Multi-channel mass notification: send alerts by SMS, voice, email, app push, Microsoft Teams and Slack at the same time.
Geofenced targeting: geofencing lets you draw the area a storm will hit and message only the people inside it, so employees elsewhere are not woken by an alert that does not apply to them.
Two-way responses: employees reply with one click, and live dashboards show who is safe and who needs help.
On the go: send alerts and watch responses from the Vismo Monitor App.
Field and traveling staff: real-time location and panic alerts in the Vismo app help you support employees who are on the road or working alone when the weather turns.
Audit trails: keep a record of what was sent, when, and who responded.
Ask who is affected: with Vismo AI, a duty manager can type a question such as "who of ours is inside the warning area?" and get an answer from your own location and alert data, then message those people from the same thread.
Run the same check every time: Vismo Workflows turns your severe weather procedure into guided steps. Draw the storm or flood zone on the map, and the workflow finds everyone with a recent location inside it, asks them to confirm they are safe and produces a report of who is safe and who needs help.
Use this sample as a starting point and adapt it to your organization, locations and state laws.
Purpose: [Company] is committed to the safety of employees during severe weather. This policy explains how we decide on closures, how we will contact you and how pay is handled.
Decision: [Role] will decide on closures, delays or early dismissals for each site. Decisions for morning closures will be made by [time].
Notification: We will notify employees by text message, voice call, app notification and Microsoft Teams. Please keep your contact details up to date in [system]. If you have not heard from us, check [channel] before traveling.
Remote work: Employees who are able to work remotely are expected to do so when a site is closed, unless told otherwise by their manager.
Essential employees: Employees in [roles] are expected to report unless told otherwise. [Company] will support safe travel where possible.
Personal safety: If a site is open but you do not feel safe traveling, contact your manager. You may use [paid time off / unpaid leave].
Pay: Non-exempt employees will be paid for hours worked [plus any company or state-required pay]. Exempt employees will be paid in line with federal and state law.
Accountability: During severe weather, we may ask you to confirm you are safe. Please respond as soon as you can.
Reopening: We will notify employees when sites reopen using the same channels.
It depends on the employee's classification and state law. In general, non-exempt employees are paid for hours worked, while exempt employees are usually entitled to full salary if the employer closes for less than a full workweek. Check with your HR or legal adviser.
Generally, yes, unless a contract or law says otherwise. However, employers still have a duty to provide a safe workplace, and a clear policy helps employees raise safety concerns.
A watch means conditions are right for severe weather to develop. A warning means severe weather is happening or about to happen in your area, and people should take action.
Yes. Many policies now include heat, along with poor air quality from wildfire smoke, because both can create serious health risks for employees.
As early as possible, and ideally at a time set in your policy, so employees can plan before they start traveling.
Severe weather does not wait for an email to be read. Vismo helps you reach every affected employee in minutes and see who is safe.